Frequently Asked Questions:

• You say I can secure my computer from hackers, how long would it take?
  • To do the basic security, turning off the services that hackers use, it would take about ten minutes. A more thorough job would take about an hour.

   

• You say I should make the Emergency Repair Disk; I have a warranty from the manufacturer, so would they fix Windows 7 if it broke?
  • The warranty will cover some things with Windows 7, but in my experience, the tech doing the warranty work will delete the Windows 7 installed on the hard drive and install a fresh copy; you will loose your data.

   

• How hard is it to do the security steps you outline in your e-book?
  • It isn't that hard, I will however point out that a twelve year old may be able to do it with the instructions provided, how ever I would recommend that they be supervised while doing the tasks.

   

• If I buy your manual and don't like it, will you give me my money back?
  • Yes, absolutely. I have a 100% no questions asked money back guarantee.

   

• I took my computer to a shop, and when I picked it up, not only did it cost more than I expected, but also it had more problems than it went in with. So, how can your e-book help me?"
  • I am sorry to hear the shop that did your work was dishonest in their service. I strive to give you steps to accomplish your repair, along with the free checklists I provide with the e-book.

   

• What if I don't understand what your manual is saying, would you help me?
  • Yes, I offer some free support with the manual, just use the support page to contact me.

 

• I have seen other Windows 7 e-books that cost less, why is yours so expensive?
  • This Windows 7 e-book has three or more  times as much information, tips, and tricks than any other Windows 7 e-book. From Security, to optimizing, to customizing more information, better results for your money.

   

• I have a Kindle, can I put your e-book on it to carry with me?
  • Yes, also compatible with Ipad, Nook, and other text readers.

   

• I have Vista, would I be able to use your book for it while I wait until I get Windows 7?
  • Yes, as a matter of fact if you optimize Vista and do the securing of Vista you may not want to move over to Windows 7.