Audio Trouble shooting check list - page2

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You will find more Troubleshooting techniques in the Self Computer Repair Unleashed! Manual.

Check list:

First the hardware and driver, is it installed? With out even openingsound card any programs you can tell if it is a hardware/driver problem by looking at the task bar: do you see the speaker by the clock?

Yes? then it maybe a hardware/driver problem.

No? then the hardware or driver is not installed.

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Procedure:

Right click on My Computer, on the menu select Manage, drop down to Device Manager, click to open it.

Go to Sound, video and game controllers. Expand the menu by clicking on the + sign.

You should see at least four items or more. If you have less than four your hardware is not installed, look for your hardware name, i.e.: Creative labs, or SoundMax, or Turtle. After the manufacture name will be the version of the sound card, i.e.: PCI512, or Integrated Digital Audio, etc.

You have device installed:

Right click on the device name; go to properties, on the General tab two lines are of interest: In the "Device status:" "This device is working properly" and In the "Device usage:" "Use this device (enable)"

If these two items are ok then go to the Properties page, click on the Audio Devices, a new page will open; look at the three lines, one says: "Use audio features on this device" it should be checked.

If the other two are selected remove the checks and check "Use audio features on this device". Click apply, ok, then go to the speaker on the task bar and test the sound by changing the volume.

Fixed?

Yes?  Done!

No?


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Index

Home Page

Troubleshooting Index
ACPI
Audio Page 1
Audio Page 2
Audio Page 3
Audio Page 4
Audio Page 5
Basic Computer
Computer keeps restarting
BSOD or Blue Screen Of Death
Cooling-Fans and Heat sinks
Different Errors
Hard Drive Errors
Installed Devices
Keyboard
Modem Errors
Memory problems
Motherboard problems
Mouse Errors
Networking Errors
Processor
Power Supply
USB
Wireless Networking Errors
Video

Your IT Tool Box