First the hardware and driver, is it installed?
With out even opening
any programs you can tell if it is a hardware/driver problem by looking at the
task bar: do you see the speaker by the clock?
Right click on My Computer, on the menu select Manage, drop down to
Device Manager, click to open it.
Go to Sound, video and game controllers. Expand the menu by clicking on the + sign.
You should see at least four items or more. If you have less than four your
hardware is not installed, look for your hardware name, i.e.: Creative labs, or
SoundMax, or Turtle. After the manufacture name will be the version of the
sound card, i.e.: PCI512, or Integrated Digital Audio, etc.
You have device installed:
Right click on the device name; go to properties, on the General tab two lines
are of interest: In the "Device status:" "This device is working properly"
and In the "Device usage:" "Use this device (enable)"
If these two items are ok then go to the Properties page, click on the
Audio Devices,
a new page will open; look at the three lines, one says: "Use audio features on this
device" it should be checked.
If the other two are selected remove the checks and check "Use audio features on this
device". Click apply, ok, then go to the speaker on the task bar and test the sound
by changing the volume.
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any programs you can tell if it is a hardware/driver problem by looking at the
task bar: do you see the speaker by the clock?
