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Comments for Slow mouse action while on line Average Rating Click here to add your own comments

Aug 24, 2009 Rating Mouse is slow while using a browser online. by: Support Hello Jack, A couple of things come to mind when the browser doesn't react to the mouse or mouse clicks when online... A) You have a virus that your Anit-virus (AV) either can't clean or can't detect. B) Your internet connection is having problmes. Start here: 1) Update your AV definition files 2) I would suggest you try cleaning the computer of viruses either from the 'Safe Mode' if it is a Windows Operating System or booting from an external boot device such as a bootable CD or pen drive with your AV on it. 3) If cleaning the computer doesn't help and it is only while using the browser but you don't have any other problems while on line you may want to try another browser such as Opera or Fire Fox and see if they do the same thing. 4) The last thing to look at would be the network Link Speed and Duplex. See this page for instructions on how to check them - Troubleshooting Networking Errors Hope this helps...

Aug 25, 2009 Rating Re: Slow mouse action by: Anonymous Thanks for your reply. I'll try running my virus program again and see if that works. I'm not to sure on how to clean in safe mode, I've seen it done a while ago but don't know if I can do it myself. I've got a lot on computer and would hate to loose it. I've tried putting it on disc but my software don't seem to work there either. I found another problem also, when I tried to start computer yesterday it wouldn't boot, it said to run disc but computer didn't come with a disc. it's an HP about 3 years old, I did remember it done that once before and I was a little p----d at it so I raised front of computer up about 2" and let it drop and computer came right on I done that yesterday again and it came right on. Tells me I may have a major problem??? Maybe time for new one???????? Thanks Jack www.jtcbiz.com

Aug 25, 2009 Rating Loose component by: Support Hi Jack, Before you do anything I would suggest you get an exteranl drive and backup your data. (That is if you don't have one). See the Backup section of the web site on the how to backup your comptuer using ntbackup.exe. Something tells me there is something loose inside the computer if you can lift it up and let it fall then it starts. I would suspect a memory module has became dislodged. Normally on the bottom of the computer there are some smaill panels with one or two screws. Open one up and see if the memory is under it, if that one doesn't have the memory in it try another. I don't know which panel will have the memory. Have a look at my laptop section, there is a page there where I did an upgrade on my IBM T-30. It has some good images of the memory in the sockets. Check yours to see if one is loose. If that isn't the problem then if you are adventurous you could open it up and find the loose compontent. Hope this helps...

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