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No desktop icons. Error message for Explorer.exe
by Mark
(Burlington ON Canada)
Greeting,
Thanks for your previous advice and help with an earlier post I submitted. I've had problems with the desktop background picture appearing without any desktop items etc and followed the procedures you outlined but with no success. I've narrowed the problem down to an issue listed on the "explorer.exe" error message with a file listed under the "MOD" as being the "shlwapi.dll file.
I've tried replacing that dll file with an earlier version from a back up location that was saved months before the problem developed. This is still unsuccessful.
The cursor and task manager are still functioning and I can navigate to areas of the computer via the "new task" from the file menu although it is time consuming. I've tried booting into safe mode but cannot. I've tried to see if the user profile is defective but cannot make that determination either.
Is there any further advice that you can offer that I can try to can the system back up and running normally? I have several back up versions of the full C: drive from a time prior to the problem but don't know where to go from here.
Thanks very much.
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From the Desert South West ~ Arizona, USA
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