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Missing modem

by Stephanie
(Grafton, WV)

Please help me, I don't know alot about computers, enough though, and I don't have alot of money, every computer fix it shop wants to charge for things I don't need, and the bill is always $100 and up. My problem is that my computer was wiped out, and it seems to be missing a dial up modem, I looked and my computer says I have a data fax modem, I know I had the dial up modem before. I connect to the internet through dial up, so Im stuck. I have no idea how to get a dial up modem on my computer, and my little girl misses playing her dora explorer game.

Please help me I am lost.


Comments for Missing modem

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Apr 07, 2009
Modem Drivers
by: Support

Hello Stephanie,

Actually your modem is not missing, it is the data fax modem.

This is a multifunction device, a fax and a modem.

To find out the make and model you need to do a little detective work.

Right click on 'My Computer', from the menu select 'Manage' when the System Manager opens go down to the 'Device Manager' click on it, in the right window look for Modems, click on the word Modems, under it will be your modem.

If you right click on the modem and select 'Properties' you will see the manufacture and the type at the top of the page.

Now you need to go to the manufactures web site and find the drivers for the modem.

Once you have the drivers install them.

Next you will need to setup your dial up, the best way to do this would be to call your ISP (the company that provides your dial up) and have them take you through the setup of the dial up client.

Hope this helps...

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