Disclaimer:

All comments posted to this web site are opinions expressed by the poster and/or the owner of this web site. The owner is not responsible for comments or repairs to computers that others may do. I will  warn you that you may be violating your computer manufacture's warrantee for certain things. Be sure to read it before opening your computer case!

I work hard to expand this free information.

You may express your gratitude by donating with your help supporting the server costs and help keeping the section alive.

Dell printer will not work after Windows 7 upgrade from Vista

by Michael Stark
(Lecompton, KS)

Hi Monte,

I purchased your Windows 7 Ultimate Guide (also have your Self Computer Repair Disc) prior to receiving my Windows 7 Disc in the mail. I followd your instructions when I upgraded from Vista (nightmare) to Windows 7, 32 bit. Now my Dell AIO 926 printer won't work. I've spent two days on Dells website and found out a new drivr for my printer is available for Windows 7. There is no mention what-so -ever as to how to get it. I've gone to their download center, printers, and have come up with zilch. I have downloaded all the updates from MicroSoft, plus most of their recommendations. When I check the status of the printer is says it is operational. I've deleted and re-installed it three times and now it says to reinstall the driver and something about the spool. Any help you can give me would be greatly appreciated.
Sincerely,

Michael

I also get your Fix-it Newsletter.

Comments for
Dell printer will not work after Windows 7 upgrade from Vista

Average Rating starstarstarstarstar

Click here to add your own comments

Nov 08, 2009
Rating
starstarstarstarstar 		Printer Drivers for Dell AIO 926 Printer
by: Support

Hello Michael,

After doing a search you are not the only one that has a problems getting the printer to work with Windows 7.

Here is the link to the Windows 7 printer drivers from Dell -

http://support.dell.com/support/downloads/driverslist.aspx?os=W732&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=PRN_ALL_A926&hidos=WLH&hidlang=en&TabIndex=&scanSupported=True&scanConsent=False

Besure the printer is connected and turned on. (Question - what type of cable is used to connect the printer to the computer? Is it a usb cable?)

Once you install the drivers another problem that is being reported is the bidirectional printing is not enabled, so you may see this error -

Please turn on "enable bidirectional communication in printer properties"

Once the bidirectional commuication is enabled and after a restart it is reported that the printer works.

Hope this helps...
Nov 08, 2009
Rating
starstarstarstarstar 		Dell printer will not work after Windows 7 upgrade from Vista
by: Michael Stark

Thanks Monte for responding to my inquiry. I have copied and pasted the address you gave in your response in the search box and it says it can not be found. I've gone to Dells site and they only recognize me from my service tag number, which means to them a Vista os. It seems I cannot change that. Heeeeeelp.

Michael

Click here to add your own comments

Join in and write your own page! It's easy to do. How?
Simply click here to return to Q and A

Return to top

From the Desert South West ~ Arizona, USA
Copyright DIY-Computer-Repair.Com 2006-2011

powered-by-sbi



My Twitter! xml-rss Add to My Yahoo!
Add to My MSN Add to Google AddThis Social Bookmark Button My StumbleUpon Page Computer Blogs - BlogCatalog Blog Directory

Page copy protected against web site content infringement by Copyscape

www.diy-computer-repair.com BBB Business Review




DIY Insiders
Enter Email
Enter password


Fire that geek that is messing up your computer, you can do a better job.

Finally geek secrets revealed then translated in to everyday English!

Self Computer Repair Unleashed! E-book

The Official  www.diy-computer-repair.com Reference manuals

Get yours Today!


Home

E-Courses!

DIY Computer Repair Five Part E-Course

A seven part Advanced E-Course on computer repair for you!

Would you like to Over Clock your cpu and/or memory with out destroying them? Here is an E-Course that will show you how to do it!

What do you think of when you hear virtual computing?

Fix It! Your
DIY Computer Repair
Newsletter!
Click here to get your copy of Fix It!


Windows 7
is coming to a
computer near you!
Don't be left
wondering
what to do!
On Release day the free e-book will not be available and the price may go up!
Order your
copy of
Windows 7
Ultimate
Guide now!


My Twitter!

Please donate $5