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Computer continuously boots w/o starting up.

by Chuck
(North Royalton, Oh)

My Emachine T4160 continuously boots w/o starting up. I finally got it to stop on the error screen. The error screen say, "Stop: c00021a {Fatal System Error}. The session manager initialization system process terminated unexpectedly with a status of 0xc000026c (0x00000000 0x00000000). The system has been shut down."
I cannot get it to start in Safe Mode. Any ideas of what I can do?
Thanks.
Chuck

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Computer continuously boots w/o starting up.

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Jun 20, 2009
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starstarstarstarstar 		Stop error - c00021a
by: Support

Hello Chuck,

It seems that Microsoft knows about this and basicly it has to do with a 3rd party software replacing a MS required driver and the replacement driver does not have the code that you Operating System (OS) needs to start.

Have you done any software installs or upgrades to the system?

Here is a link to the MS Techrep article, it tells you what your need to do to repair the OS

http://support.microsoft.com/kb/156669/en-us

It is a little bit involved, do you have another computer you can make a bootable cd/dvd? And an external device to backup any data on the computer? (In case the process fails and you have to reload the OS?)

Note: If you have to reload the OS when it is loaded don't put Service Pack 1 or 2 on the computer only 3 and if it is Vista don't put Service Pack 2 on the computer there are known problems with them - Vista SP 2 is still a beta, should not be used.

In my How To section there are articles for how to backup your data and make a bootable cd/dvd. If you can't make a bootable cd/dvd with my method there is an article in my software review sectio called BartPE.

Hope this helps...

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