cannot move pointer

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cannot move pointer

by bill
(state college, pa)

pointer on laptop is disabled, cannot move to undo the pointer problem.

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cannot move pointer

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Apr 27, 2009
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Laptop Pointer
by: Support

Hello Bill,

If your laptop pointer has been turned off or has failed then you can try to use an external mouse to get to the control panel and reactivate it.

If that doesn't bring it back check the BIOS settings the built in pointer may be turned off, this could happen inadvertnaly. The BIOS settings could be corrupt and need to be refreshed. All you need to do is go in to the settings, check the pointer settings and save then restart the computer.

If it is activated in the BIOS and that still doesn't bring it back then I would say the pointer or the ribbon cable has failed.

If the computer is out of waranty you could fix it yourself, see the laptop section of my web site on how to open the keyboard and remove and replace the parts.

Hope this helps...

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