Lets say you can not connect,
you can do not have an ip listed when you run
ipconfig. You can do a little trouble shooting before you call the "Geek Squad".
Setting the IP
If your system is set for DHCP and you are getting your IP from your Cable Modem
or DSL Router you can fake it out by entering your own ip. Most generic Cable
Modems and DSL Routers use this subnet to give you an IP: 192.168.1.X where X is
any digit above 2. If you have more than two computers connect to your Cable
Modem or DSL Router use this ip to fake out the DHCP: 192.168.1.130, you will
also have to set the subnet mask: 255.255.255.0 and set the gate way:192.168.1.1
Now go to the command prompt you opened and type: ping 192.168.1.1
You will either get a reply from the Cable Modem or DSL Router or you will get a
time out on the reply.
If you get a reply from the ping then shut your system down and restart, once it
is running again go back to the network properties and remove the ip address you
put in, just check the DHCP radio button, apply changes, this should take a
short period to complete.
Go to the command prompt, type in ipconfig, does it look like the sample? If it comes back with an ip, in the command prompt type: ping 192.168.1.1 Do you get a reply? Yes?
From the command prompt type: ping www.google.com
Reply? Yes? Fixed.
If these steps fail to resolve your problem you may have to call
for a local tech to assist you, or there is more information on NIC
and Network repair in the
Self Computer Repair Unleashed! E-Book.
This site contains a lot of information. As
with any publication not all information is available due to space, time, or
subject constraints.
If you have a question that you did not find the answer
on this web site you a can
ask your question here and we will endeavor to get you the most up to date
answer possible!
You can do a little trouble shooting before you call the "Geek Squad".
